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Reasons to Buy From Oakley

• 44,000 finished items in stock for immediate delivery covered by our "No Backorder Guarantee"®
• Knowledgeable people who get your order correct and complete the first time. Our mission is: One Job, One Delivery.
• Innovative ideas such as
  • Masterpiece Finish™
  • Prestained or Prepainted Doors and Trim
  • Ice Cream Colors™
  • Installed Wire Shelving
  • Pre-assembled Window Casings
  • Kwik Install Blind-screens

Our Philosophy

Rather than strictly focusing attention on boosting sales, counteracting competitive pressures and bucking challenging market trends, we have always remembered to listen to customers.

By listening, we know that as contractors and builders, you have a tough job. You encounter competitive pressures, financial downturns, rising labor and materials costs, tight schedules, unfriendly weather conditions, customers who change their minds... and the list goes on.

Most millwork companies recognize these problems, but prefer to have you solve them. Those companies are simply "vendors", selling acceptable products at fair prices and apologizing when mistakes are made.

Our introduction of our No Backorder Guarantee® ensures you on-time product delivery and prevents costly construction delays. We have a stock of over 22,000 items covered by this guarantee and have a fill rate of 99.7%. Our competitors have average 87%.

Listening to you gave birth to our Masterpiece Finish™ and Ice Cream Colors™ Collections service. Before, your painters would have to mask trim before painting or finishing. Even with all the extra effort at the job site, doors and trim still showed brush marks and a shadow of dust left finishes feeling abrasive. Now you can have smooth, furniture-like finish that not only enhances the appearance of the home, but reduces the amount of time your painters have to spend by 38%.

From our Customer Advisory Council we learned how difficult it can be for your customers to make informed decisions for trim and hardware. As a result, we asked Laura Hutton to help us organize and present trim and hardware options in ways customer can understand. The result is our a Dream Homes package of literature.

These ideas, and others, are affectionately called Oakley's "NO SWEAT" Solutions®.

Can you think of a better philosophy? If so, we are always listening - and we want to hear from you.

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